Canyon Bicycles is now implementing SAP

Canyon Bicycles is a niche player in the bicycle manufacturing industry. Business is booming, so the Koblenz, Germany-based company is now implementing SAP and is set to open a new factory building.
They think fast and they talk fast. “And actually, we don’t even have time to be here,” say Barbara Wittmann and Lars-Eric Ebert with a smile, when they hold their presentation at the SAP Forum for Trade in Mannheim, Germany in July 2015.

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Shopping with handheld scanners

Problem/goal:
A pioneer in the field of personal shopping, Coop wanted to improve the shopping experience and customer service with the use of Passabene, a mobile self-scanning system introduced at 86 stores in 2005. The system includes item-scanning, price-checking while shopping and the transmission of data for final payment at checkout.

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Activating and redeeming coupons online

New online coupon integration
We’ve expanded the use of coupons for the supermarket chain Coop in Switzerland, modernizing the process and making it more customer-friendly. Until recently, coupons were only available in paper form or electronically as e-vouchers on PCs.

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remaining efficient and adaptable

Accompanying expansion
We helped the German bicycle part importer GROFA to expand its distribution channels in the DACH region and enlarge its product range. Following a process of analysis, their business processes were adapted to the current situation.

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faster shopping

Poblem:
A pioneer in the field of self-scanning, Swiss supermarket chain Coop wanted to establish a scanning solution for customers that would enable them to scan and pay for products at a stationary checkout counter after shopping. This solution was intended to be suitable for small purchases and for all store sizes.

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